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Frequently Asked Questions


  • Are Fishtastic products made from human-grade ingredients?
    Yes, we only use human-grade ingredients!
  • Where should I store my Fishtastic products?
    Our Treats and Toppers should be stored in an airtight container/ package at room temperature in a cool, dry place away from direct sunlight. This is to maintain their optimal taste and texture. There's no need to store them in the fridge or freezer! (although some people like to store in fridge, but the freezer would be prohibitive)
  • What if my dog has a sensitive tummy?
    Our treats are nutrient-rich and if you give them too many treats it may affect their tummy. Each pets’ journey is different, so make sure not to give into your puppy begging for just one more and keep an eye on their poos. Always ensure they have access to fresh water.
  • Is FISHTASTIC suitable for my puppy?
    We generally recommend our treats for adult dogs or puppies that over 10kg (or over 6 months old) as they are so nutrient-dense.
  • Is FISHTASTIC suitable for my senior citizen pet?
    FISHTASTIC treats & toppers nourish seniors with natural nutrients to help them thrive in the older years. For example, FISHTASTIC Seaside Blend has a high omega 3 – omega 6 ratio, which helps lower chronic inflammation and could help reduce risk of many later-onset diseases such as cancer and arthritis. There’s no need for our pets to act their age! For a senior citizen, it’s essential to maintain their correct body weight to help prevent diseases such as arthritis.
  • Are FISHTASTIC treats and toppers suitable for all pets?
    Our treats and toppers are crafted primarily for dogs. However, always check the product description and consult with your veterinarian to ensure the treat is appropriate for your specific pet.
  • How many treats should I be giving to my dog?
    Treats should make up no more than 10% of a dog’s daily calories. There is a feeding guide on the back of each pack to help you determine the approximate amount. Always ensure they have access to fresh water.
  • Where are FISHTASTIC treats and toppers made?
    FISHTASTIC is Aussie-owned, run and packaged. All our products are sourced right here in Victoria and Queensland. Only if we sniff out a better product elsewhere do we travel overseas, because being 100% natural, grain free and additive free is important to us and for our furry friends. To be sure that your treat of choice is Aussie-made, check out each treat’s product description. You’ll find all the details in plain sight.
  • How can FISHTASTIC Treats & Toppers last if it has no preservatives?
    FISHTASTIC Treats & Toppers has a super long shelf life (2 years)*, so many people think it must be full of preservatives. This is not the case. FISHTASTIC treats & toppers contain no preservatives, and they don’t need to. The dehydrating process extracts all of the water from the food, leaving a very low moisture content. Also, the ‘water activity’ level in the food falls below the level where any microorganism can live, so it doesn’t go ‘off’. *FISHTASTIC treats and toppers remains fresh in its original packaging for two years and for three months once opened, but we know they will not last that long.
  • Are FISHTASTIC Treats and Toppers low in carbohydrates?
    Dogs evolved from carnivores, and their digestive systems are better suited to processing protein and fat from fish than carbohydrates found in grains. Fishtastic avoids using grains like corn and wheat, which are complex carbohydrates that can be difficult for some pets to digest and may contribute to allergies. A low-carb diet can promote better overall health for pets. Fishtastic Treats offers potential benefits like weight management, improved digestion, and reduced risk of diabetes for dogs.
  • Is FISHTASTIC Gluten Free?
    Absolutely! 100%, Dogs do not digest complex carbohydrates effectively, so we need to avoid giving them wheat, corn and other cereal products/fillers. Lots of dogs (like we humans) are sensitive to gluten, and the continued ingestion of gluten (grains) can lead to chronic health problems in the future.
  • What percentage of each treat is fish?
    Our single ingredient treats are 100% all natural, sustainably sourced fish!
  • Why would I buy FISHTASTIC over my regular brand?
    At FISHTASTIC we know that you only want what's best for your dog. Fishtastic is more than just a dog treat! Fishtastic Dog Treats proudly upcycles the amazing fish from the pristine waters of Australia. All fish are harvested using only ethical and sustainable methods. Our single ingredient fish treats are lovingly hand crafted by our doggy chefs, then gently air-dried with zero additives or preservatives. All of our seafood treats are 100% fish, being the richest source of Omega-3 essential oils, vital for your pets’ health, development and wellbeing! Our dual/ multi-ingredient treats use only Australian Grown and processed fruits and (gluten free) flours. We use zero additives or preservatives! We are committed to our 3 main core values: 1. Giving the dogs (and cats) of the world an all-natural, healthy treat. 2. Helping the Commercial Fishers be more viable, as they can now sell all their catch. 3. Reduce effort on the environment as the Fishers do not need to go out as much. We are obligated to do as much as we can for our planet☺️ We think we’ve achieved our goals. We know if you try us, you'll agree. And now here's the great part, you’ve bought the best product around while enhancing your pet’s overall well-being with nutrient-rich goodness. Simple. Awesome. Life-changing.
  • I’d like to stock FISHTASTIC Treats and Toppers in my store!
    FISHTASTIC Treats and Toppers offer natural and delicious treats for dogs available for wholesale all around Australia and New Zealand. We pride ourselves on quality, keeping our prices as low as possible. If you and your business are interested in stocking FISHTASTIC Treats and Toppers in your store, please do not hesitate to contact us, we would be happy to provide you with further information.
  • My dog got into the packet of FISHTASTIC treats or toppers and I suspect they ate the Silica Gel packet. Should I be concerned? What can I do?
    If your dog eats the silica gel, but only a small amount, this is unlikely to cause any harm to your dog. Silica gel is not toxic to dogs, and most dogs will pass the contents of a packet without any further symptoms. Ingestion of silica gel beads may result in the symptoms of an upset stomach, especially if a large amount is eaten relative to your dog’s size—for instance, if a small dog eats a large packet of silica gel. If this is the case you may see abdominal pain, vomiting, or diarrhea. In rare cases, a blockage within the gut may occur, especially if large quantities of silica gel are consumed and the packet has also been eaten. The blockage may occur anywhere within the gastrointestinal tract, including within the oesophagus, stomach, or intestines. The symptoms of a bowel obstruction are very similar to an upset stomach. Blockages can quickly become life-threatening, so if you suspect a problem, you should contact your vet, who may need to operate on your dog to save their life. Take the following steps 1. Remove them from the gel immediately, so they don’t eat any more. 2. Try to determine how much they’ve consumed. 3. Call your vet, its important to let them know even if your pet looks OK now as they may become poorly later on if left untreated. Don’t try to make them vomit – this could make them worse. Wait until you speak to your vet about a course of treatment. Symptoms to watch out for: - Drooling (if they don’t already do this) - Vomiting - Stomach pain - Diarrhea - Lack of appetite - Lethargy
  • I’m not satisfied with my products!
    If you are unsatisfied with a certain product made by us, please contact us, explaining your issue and please include which store your item was purchased from. Our customers are extremely important to us!
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